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ALYR Agent · With every product

Your business in numbers. What needs you, first.

ALYR Agent is the home screen of your workspace. It says in one sentence how the week is going, lists what needs you now, and suggests up to three things, each with the rule behind it.

Thursday · 16:20

Week so far: 50 orders, QAR 8,520. Orders up 11%, sales up 20% on the same days last week. 2 orders need confirming.

Needs you now

  • 2customers waiting for an answerlongest 48 min
  • 2orders need confirmingthe oldest for 33 min

Done for you this week

  • 179messages ALYR sent for you
  • 6booking reminders
  • Sales this weekQAR 8,520up 20%
  • Orders this week50up 11%
  • Owed to youQAR 12,975Last week QAR 11,029
  • Came back this week28Last week 17

Against Sunday to 16:20 last week

Suggestions, by rule

QAR 3,400 owed 30+ days, not reminded in 7 days

Owed by 3 customers. The oldest is Ward Events, 104 days.

RULE · owed 30+ days, no promise, no reminder in 7 days · 3 customers

Send reminders

2 orders ready for over 2 hours

#1436 for Aisha I. has waited longest, 3 h.

RULE · ready, not collected 2 hours later · 2 orders

Show the orders

6 regulars quiet for over 30 days

Mona E.: 8 times before, the last 35 days ago.

RULE · 3+ orders or visits 31 to 120 days ago, none in the last 30 · 6 regulars

Information only. Writing to them needs their marketing consent, which ALYR does not collect yet.

By day

  1. Sun: QAR 1,710. Same day last week: QAR 1,803
  2. Mon: QAR 2,400. Same day last week: QAR 1,922
  3. Tue: QAR 2,017. Same day last week: QAR 917
  4. Wed: QAR 1,291. Same day last week: QAR 1,188
  5. Today, Thu: QAR 1,102. Last week by this time: QAR 1,299. Same day last week: QAR 2,933
  6. Fri:. Same day last week: QAR 434
  7. Sat:. Same day last week: QAR 1,358

Busiest hours, 28 days

Mondays 08:00–09:00

  1. Sundays 08:00–09:00
  2. Sundays 21:00–22:00

Top items, 28 days

  1. Za'atar croissant168Rank vs previous 28 days: up 5
  2. Butter croissant167Rank vs previous 28 days: down 1
  3. Cardamom bun167Rank vs previous 28 days: up 2
  4. Cinnamon roll141Rank vs previous 28 days: same
  5. Date and tahini loaf128Rank vs previous 28 days: down 2

Owed to you

QAR 12,975

owed by 5 customers · QAR 1,946 more than a week ago

  • 0–30 daysQAR 6,678
  • 31–60QAR 3,407
  • 61–90QAR 1,640
  • Over 90 daysQAR 1,250

Oldest: Ward Events, 104 days, QAR 1,250.

ALYR · Running

  1. 16:18Flagged by ruleQAR 3,400 owed 30+ days, not reminded in 7 daysRULE · owed 30+ days, no promise, no reminder in 7 days · 3 customers
  2. 16:13Order page sentSara M. wrote “order”. The link went back at once.
  3. 16:09Order confirmation sentOrder #1441 from Lina F., with its tracking page
  4. 16:04Welcome menu sentTo a new customer: “Welcome to Qirfa Bakery. How can we help?”
  5. 16:00Booking reminder sentCake tasting, today at 18:00 · Noor A.
Fig 01ALYR Agent on a Thursday afternoonSample data, fictional bakery
  • With every ALYR product

  • Every suggestion shows its rule

  • Counted from your own records

How it works

Your records, a rule, a card, the screen.

  1. Your records

    The orders, bookings, chats and credit accounts your team already keeps in ALYR.

  2. A rule

    Fixed rules, each with a minimum, so a small number never raises an alarm.

  3. A card

    When a rule is true, a card says what it found, with the rule written underneath.

  4. The screen to act on

    Its button opens the screen with exactly the rows it counted. When the work is done, the card closes.

The button opens your credit accounts with those three customers. Nothing is sent until you press Send reminders there.

Fig 02One suggestion, openedSample data, fictional bakery

The Sunday report · Early access

The same week, on your WhatsApp, every Sunday.

At 9:00 on Sunday, last week’s numbers, one section per product, each compared with the week before. If you have not written to ALYR in the last 24 hours, it arrives as one line first: reply REPORT and the rest follows. The first reports go out once WhatsApp approves the report’s wording.

Fig 03The Sunday report on WhatsAppSample, fictional bakery

The rules

It counts. It compares. It shows the rule.

No guesses and no scores. Six of the rules, as they appear on your screen.

What it looks forThe rule, as the screen shows it
Customers waitingRULE · the customer wrote last and has had no answer for 10 minutes
Orders not confirmedRULE · new for over 15 minutes
Overdue, not remindedRULE · owed 30+ days, no promise, no reminder in 7 days
Missed twice, booked againRULE · 2+ no-shows in 90 days, booked in the next 7
Regulars gone quietRULE · 3+ orders or visits 31 to 120 days ago, none in the last 30Information only: writing to them needs their marketing consent, which ALYR does not collect yet.
No-show rateRULE · no-shows ÷ (came + no-shows) over 30 days; 10% or more, with 3 or more
  • Same days, never yesterday: the week so far is compared with the same days and hours last week.
  • Small numbers stay counts: a percentage only when both weeks have 20 or more; below that, “7 · last week 4”.

What’s in it

Everything it does today.

Every day, on your screen

  • One sentence on the week, against the same days last week.

  • Needs you now: customers waiting, orders not confirmed, visits not marked. They clear when the work is done.

  • Four numbers, chosen by what you sell.

  • Up to three suggestions by rule, each opening the rows it counted.

  • “Not now” sets a suggestion aside until its numbers change, or until Sunday.

  • Done for you this week: messages ALYR sent and booking reminders.

  • The week day by day with last week behind it, busiest hours over 28 days, top items or services, money owed by age, and the team by name.

For your team

  • On this screen, staff see the work in front of them and their own numbers, not the shop’s money.

Every week, everywhere

  • The Sunday report for WhatsApp. The first go out once WhatsApp approves its wording.

  • Arabic and English, light and dark, phone and laptop.

Not yet

  • A screen for the Sunday report, and choosing its day and time.
  • Messages to quiet regulars from a suggestion. They need marketing consent first.
  • Tapping a number to open its week on a phone.
  • A count of chats answered after hours.
  • Cash at the counter. Sales count orders, not cash collected.

ALYR Agent comes with every ALYR product. Everything listed above the line is built.

Who it’s for

Every ALYR business has it. What leads depends on yours.

  • Restaurants, cafes and bakeries

    Sales this weekOrders this weekOwed to youCame back this week
  • Salons and barbers

    Visits this weekBooked, next 7 daysNo-shows, 30 daysNew bookings this week
  • Home services

    Jobs this weekBooked, next 7 daysOwed to youNo-shows, 30 days
  • Shops and wholesale

    Owed to youCollected this weekOver 60 daysPromised to pay
  • Run something else? Write to us about how you work today.

The products

Works with the rest of ALYR.

  • ALYR ChatWhatsApp orders and team inbox

    Sales against the same days last week, orders waiting, top items.

    See ALYR Chat
  • ALYR BookingsAppointments and reminders

    Visits, no-shows over 30 days, customers due back.

    See ALYR Bookings
  • ALYR AccountsCredit accounts

    Money owed by age, overdue and not reminded, promises passed.

    See ALYR Accounts
  • ALYR PayrollPayroll and staff documents

    Coming.

Questions

Before you ask.

Do I pay for ALYR Agent?

It comes with every ALYR product.

Where do the suggestions come from?

From fixed rules, written under each suggestion. It counts your own records, compares the week with the same days last week, and shows a percentage only when both weeks have 20 or more. It suggests; you decide.

Can I trust the numbers?

Every number is counted from your own records, and every suggestion opens the rows behind it. Two things to know: a visit nobody marked stays out of the no-show rate until someone does, and cash taken at the counter is not recorded in ALYR yet.

Will it message my customers?

No. ALYR Agent shows and suggests. Routine messages (automatic replies, confirmations, booking reminders) go from the products you use, and ALYR Agent counts them under Done for you. A payment reminder goes only when you press Send reminders in ALYR Accounts.

Can my staff see it?

Yes. On this screen they see the work in front of them and their own numbers, not the shop’s money. You and your managers see everything.

Tell us what you’d want to know each morning.

Send us a message. A person from ALYR replies, then comes to show you ALYR Agent on your own phone.

Email us

hello@alyr.qa

A message commits you to nothing.