How a bakery in Qatar can take WhatsApp orders without losing them
Give customers your menu as a page that opens from the chat, so each order arrives with its items and quantities, and its day when it is made to order, instead of in a voice note. Every order then lands on one screen, with one person on your team responsible for it. ALYR sets this up with you, at your bakery. Office regulars can order on an account they pay later.
What we would set up
The same hour, today and with ALYR
Today’s chats as they pile up, and the same customers as ALYR keeps them. Move the fold, or press Today or With ALYR.
Your day today
- The week before Eid, orders arrive faster than anyone can write them down.
- A voice note says “the same as last time, for 12”, and someone has to work out what that was.
- “Is it ready?” comes in all afternoon, while your hands are in the dough.
- Offices order on account, and the money waits until someone remembers to ask.
What we set up for a bakery
- ALYR ChatWhatsApp orders and team inbox
Your menu page in the chat, by the piece or by weight. Each order arrives complete, on one screen, and the customer is told when it is confirmed and when it is ready.
See ALYR Chat - ALYR AccountsCredit accounts
Offices and regulars order on account. You see who owes what and for how long, and one press sends the reminders.
See ALYR Accounts - ALYR AgentYour business in numbers
What needs you now, and this week against the same days last week.
See ALYR Agent - ALYR ShelfItems and stock
How many of each cake you can make a day, the time orders close, and Sold out when the day’s number is reached.
See ALYR Shelf
Questions
Can a customer order a cake for a later day?
Yes. An item can ask for notice before it is ordered, and the order page asks which day it is for. You set the notice and the time orders close.
Can I cap how many I make a day?
Yes. Give an item a number for each day. When it is reached, the order page shows Sold out for that day, and the stock log records each sale.
What happens to orders that still come as voice notes?
They reach your team in one shared inbox, where anyone can take the chat and send your menu page with a saved reply.
How do offices order now and pay later?
They order on their account, up to a limit you set. Each entry is sent to them with the new balance, and reminders go when you press Send reminders.
Where do we start?
With a check-up at your bakery, to see how orders reach you today. Then we put your menu, photos and prices on the page in both languages, and show your team how it works.
Tell us how orders reach your bakery today.
Send us a message. A person from ALYR replies, then comes to show you how it would work for your bakery, on your own phone.